Carl T. Holscher fights for the customers.

Author: Carl Page 95 of 152

Do Two Things

In the wake of suicide there is always pain and confusion. Regret and grief and guilt rule the day. The question ways comes up, What can I do? or What could I have done?

The truth is probably nothing. Depression is a big black hole of pain. It appears endless and hopeless. That’s why it hurts so much and leads to death. The pain and despair end.

Tonight, after posting your favorite picture or quote. After remembering how great the person was in your own way. Do me two small favors.

  1. Write a thank you letter.

Pick a person who helped you. Pick someone who picked you up when you were down. Find that person who was your ear and your shoulder. Find your crutch or you confidante and tell him or her thank you.

Tell them what they mean to you. Make sure they know how they touched your life.

  1. Be that person to someone else.

Reach out and lift someone else up. Send an email. Pick up the phone. Ask them to a coffee or a meal. Tell that person you love them. Tell that person you are there for them.

If you have someone in your life who is having a tough time, reach out to them. If you can’t think of anyone, choose someone you think would appreciate it anyway.

Give them a reason to feel good about them self. Talk to them. Laugh. Cry. Hug. Smile.

There is not anything you can do for those who are already gone. But there are plenty of people left who could use a kind word.

We all matter very deeply to someone. Unfortunately, we often never find out who how much until it is too late.

Dispatch from the Trenches #4

I hope you’ve enjoyed these dispatches. This week I have a trio of posts that resonated deeply with me. The first is a long, dark read but it spoke to me. Like a great song that won’t stop replaying, this post has bounced around my head since I first saw it.

The second runs with the 40-hour work week and how it came to be. What if it could be better? And finally, your lifestyle has been designed for you. Corporations are plenty happy we’re gasping for entertainment with our limited free time. They’re delighted we’ll toss dollars at them for a smile.


Facebook is surface; Twitter is subtext, and judging by what I’ve seen, the subtext is aching sadness.

So now you’ve got this degree that’s worth fuck-all, a house that’s worth more as scrap lumber than as a substantial investment, and you’re either going to lose your job or have to do the work of two people, because there’s a recession on. Except they keep saying the recession ended, so why are you still working twice as hard for the same amount of money?

Everyone I know is brokenhearted.

I read this post earlier this week. I’ve since read it a few more times. It moved me. It’s sums up how I am feeling. It’s a long piece and a dark one. But it resonated deeply within me.

It’s how I feel. Brokenhearted. Sad. Depressed. Just rundown and run out like there’s nothing left.

I don’t watch the news, I get my news through social media. And that’ just as bad. I’m still exposed to the suffering everywhere. But I can’t change it. It’s a non-stop misery machine.

There’s so much wrong with our country and our world. It’s overwhelming. And it’s depressing. And we’re working ourselves to death.


The United States now leads the pack of the wealthiest countries in annual working hours. US workers put in as many as 300 more hours a year than their counterparts in Western Europe, largely thanks to the lack of paid leave. (The Germans work far less than we do, while the Greeks work considerably more.) Average worker productivity has doubled a couple of times since 1950, but income has stagnated—unless you’re just looking at the rich, who’ve become a great deal richer. The value from that extra productivity, after all, has to go somewhere.
Who stole the four-hour workday?

I’m working more and longer hours but not seeing any more money for it. I’m working for health insurance, since one illness could derail my entire life into bankruptcy. Even with insurance, this is still a threat.

I have very little time off which means I savor it, and spend it sparingly. I don’t schedule doctor or dentist visits because it would mean losing hours of paid leave.

Even when I’m not at work, I’m tethered to my digital leash of email and cellular technology. I’m expected to be available or to perform work on my time with my equipment. I’m expected to jump when the company says to and gleefully reply, How high?

Without time off, we lack free time and before long, I find my lifestyle has already been designed for me.


The ultimate tool for corporations to sustain a culture of this sort is to develop the 40-hour workweek as the normal lifestyle. Under these working conditions people have to build a life in the evenings and on weekends. This arrangement makes us naturally more inclined to spend heavily on entertainment and conveniences because our free time is so scarce.

I’ve only been back at work for a few days, but already I’m noticing that the more wholesome activities are quickly dropping out of my life: walking, exercising, reading, meditating, and extra writing.

The one conspicuous similarity between these activities is that they cost little or no money, but they take time.

Time is the only resource we can’t get back. Our time is finite and there’s no amount of paying, praying or begging that will make more time.

There can always be more money. There can never be more time. By spending 8 hours a day working, we lose our time. Often to things that aren’t worth the investment.

And that’s only the workday. My commute is an hour each way, if I’m lucky. So there’s another 2 hours I’ve lost getting to and from a job.

I savor my evenings, weekend and the rare holiday like I do my accrued time off. But I spend it less carefully.

Weekend are usually time to sleep. And repair myself. To try to bring some balance to a life that’s far off-kilter.

I try to regain some of my humanity before Monday and the grind starts again. As the weeks go on, I am worn down and I make worse choices. I spent more, I try to find entertainment and happiness in things and not experiences or people who bring more and longer-lasting joy.

The Gamble

The local casino is giving away $25 per week for the month of August. Annie and I went last night and brought no cash. We decided to spend our 25 free dollars and cash out anything we won.

Upon arriving and sliding my player’s card into the slot to redeem my promo dollars, I learned I had $35, Annie had $40. (The night’s first win.)

Normally, I do poorly. I win a little but here and there. I won $60 once. That’s my biggest win that I walked out with.

Last night was different. Playing Let’s Make a Deal I won a spin on the big wheel. And while I did not win the $8,000 jackpot, I did win a series of spins.

First win

$59.91. $82.24.

Second win

It was a good night for me. We walked out with $227.35 in our pockets. And the moment our promotional dollars were gone, we left.

I look forward to returning next week. Even if I walk out with $10, it is more than I had before.

Having the discipline to pocket the money and walk away is the biggest win of all.

Spy Dead Drop

Backstory: The International Spy Museum in DC is giving away tickets to celebrate its 12th anniversary. I love a good game, especially when prizes are involved so I was excited to play along. I work a few blocks from the Spy Museum so I am in the right part of town to chase down their clues as soon as they were announced.


They are doing this spy style and leaving dead drops around the city. They are not being very spy-like by announcing the locations on Twitter. I have been on the hunt since Monday when I learned about it. Tuesday, I tracked the spy to the carousel on the National Mall but was too late. Wednesday’s drop was too far away from work, in the Congressional Cemetery so I missed it. Thursday was at Shake Shack next to the museum. Despite being there minutes later, it too was gone. Friday’s was at the National Portrait Museum near the portrait of George Washington. I found out about it as I was walking along the National Mall after work on my way to the Metro Center Metro.

When the Tweet came out, I was notified by text message and I raced back to the Portrait Gallery. I was determined to find it first, yet sure someone else would best me to it. If not another Agent, then a visitor at the museum. Upon arriving, I wasted no time and asked the woman at the front desk where the portrait of George Washington was.

Second floor second room on the right.

So I raced up the stairs. Turning the corner, I saw the portrait and braced myself for disappointment.
But today would not be a repeat of yesterday. It is a new day and 25 minutes after the dead drop was left, I retrieved it.

Delighted, I stuffed the envelope into my bag, making sure to carefully close it to secure the prize. I then casually made my way to the Metro and made my way home. On the way, I texted my wife I DID IT!!!!!!! I was so excited to have made it to the dead drop in time. As I entered the room and claimed the tickets, an older couple was looking at me like I was nuts.

The man said, “Are you part of a game or something?” I said, “Yes. The Spy Museum is doing a promotion where they drop tickets randomly around the city and announce the location on Twitter.” He said, “We were wondering, we saw someone put it there but wasn’t sure what it was.”

I silently thanked him for not picking up the envelope before I arrived. In the back of my head, I also wondered if he was with the Spy Museum and was placed there to watch over the tickets. But maybe I’m paranoid.

Or maybe I’m not.

Dispatch from the Trenches #3

I advise clients who are frustrated that they can’t get a domain that they had in mind to pick another, something short, easy to spell.
Something evocative. Anything, really, as long as it ends in dot com. We can build a brand and message for a new, sensible domain. But if you pick something other than .com your consumers will still end up at whatever site does end in .com.

Modern Marketing 101: There Are No Domains But .Com — First Today, Then Tomorrow

The number of new top-level domains are nauseating. The top-level domain is the last part of a domain name. For this site, it’s .com. For schools, it would be .edu and government is .gov. There are now many, many more.

I get confused by the new TLDs, like .ninja, or .social imagine how other people who are not web natives feel.

If you’re appealing to everyone then stick to .com. Since like Randy says, that’s where they’re going to end up anyway.


Read a book instead

Reading books makes me happy. Being on my phone makes me miserable. So, I made a wallpaper for my iPhone’s lock screen to remind me that I have a choice. You can download a copy for yourself right here.

Read a book instead

It’s easy to get stuck into the loop of lock phone. Open Twitter. Close Twitter. Lock phone. Repeat.

I like books. I enjoy reading but my reading has tapered off. Even listening to Audio-books has slowed down. This is a good reminder to break the loop of phone staring.


With all those photos being taken, chances are you and I have at one point accidentally wandered into someone else’s frame. It’s likely, however, that you’ll never really know you’ve photo-bombed someones shot. That’s why I was surprised by a Twitter message that I received
out of the blue from a photographer I’ve never met.

I Was Hidden on This Guy’s Hard Drive for Over 6 Years

I often think about this working in Washington DC a block from the Capitol. On my lunch breaks, I often walk around the Capitol Building or the Capitol Reflecting Pool.

Even in poor weather, there are always people there. Tourists. Government workers. DC Residents showing their out-of-town friends and family the city. And they are all taking pictures.

They snap pictures of the building. Of themselves in front of it, or “holding” the Washington Monument. They snap photos of friends, family and themselves. The ducks are also a big hit with the new batch of baby ducklings furiously swimming along behind mama duck.

On my walks, I often wonder just how many people’s photo albums and Facebook posts I end up in. How many times have I been captured as I walk around on my lunch break?


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