The Internet Demands Progress.
The Internet Hates Change.
This applies to everything on the Internet.
And everything in business.
Every new season of television.
Every new movie.
Everything.
People want something that’s familiar enough to be comfortable and relate-able and different enough to feel good about the price of money and time.
Henry Rollins: White America Couldn’t Handle What Black America Deals With Every Day
I’m an educated, Caucasian, heterosexual male. Does this ensure I will have success and live the American Dream? Obviously it doesn’t, but it damn sure drops me on second base with a great opportunity to steal third.
…
Rollins talks about going out to eat after a show.
This is when I understood one of the reasons for the visible display of wealth. My whiteness assured them that I could pay for my meal. Ice-T and his guys had to demonstrate their ability to pay by literally wearing a show of wealth.
I think about this a lot.
Embrace the idea of a yes-reply email address. It’ll keep that communication lane open between you and your customer. It’ll make customers realize that you do value their time and will give them some of yours if they want it.
No Reply Addresses — Medium
This has always bugged me. If you use a no-reply mailbox to communicate with customers, provide them another way to reach you. Even if it’s not the address you’re using, give customers a way to reach a human being.
It’s frustrating to reach out to support and find none.
Sometimes, my niece has shockingly long, in depth conversations with Alexa. Straight up, there is no better person to talk to a curious, chatty five year old than Alexa. It’s so delightful to watch. Also, it took only two visits for my niece to figure out how to talk to Alexa. The first time, she would shout, “Alexa,” but then wait an excruciating minute to say something else, by which time Alexa had moved on to other things. The next visit, she was ready for Alexa, had her requests and jokes ready. She asks Alexa to play Ariana Grande and music from Frozen, A LOT. She never runs out of questions for Alexa and Alexa never runs out of patience. Hell takes on different forms for us all.
I wish I had the level of patience Alexa has for small children’s endless questions.
I’ve found that many of the “pressing” news stories can be treated like soap operas. Ignore most of the breathless reporting and check in on them once a week to see if Mary is still with Todd or if Elena survived that scary operation. Many of them, of course, can be ignored entirely.
Source: Execupundit.com: News Noise
This is a perfect way to handle the news. Most of it is not important a few days later. And if it is, it’s a big enough story to have books written about it already (or there will be.) Those are the stories that change history and matter.
Everything else is noise filling 24 hours of television.
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