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Carl T. Holscher fights for the customers.

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Empathy is Feeling with People

There’s more to customer service than rebooting.

Have you tried turning it off and on? It may fix some problems, but customer service and tech support is more than learning how computers work. Learning how people work is just as important.

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glitch tales

October 30, 2014 / Carl

Watching. Waiting.

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