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Tech in the Trenches

Carl T. Holscher fights for the customers.

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There’s more to customer service than rebooting.

Have you tried turning it off and on? It may fix some problems, but customer service and tech support is more than learning how computers work. Learning how people work is just as important.

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December 11, 2014 at 09:39PM

Published by Carl on January 1, 2015

History repeats itself.

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Published inGlitch Tales

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