Category: Observations Page 82 of 90

Software shouldn’t require instruction

On June 21, 2011

Over at Practical Opacity, J. Eddie Smith writes,

If iOS proves anything itâ€™s that software doesnâ€™t necessarily require instruction.

I could not agree more with him about the ease of iOS devices. I work in a large media company and everyday more of our journalists and writers are moving from Blackberries to iPhones and Android devices. This is in addition to the piles of iPads being purchased and used by everyone from the top down.

There is one major difference between those who buy iPhones/iPads and those who opt for Android devices. After adding company email to the device, I never see the iOS users again.

For the Android users, I am consistently stopped in the hallway or emailed about some minor problem or question. It does not matter if the user is young or old, male or female, savvy or not. The questions always begin with, “How do I…?”

The iOS users do not need helping learning how to use the device. Even adding an exchange-hosted email address to the device is a simple PDF I wrote that is emailed to them.

The Android users inevitably need help adding their company email to the phone. They always have questions about how to do something or how to use the device.

This is frustrating because each Android device is just different enough to be utterly confusing to use. Whether it be the MotoBlur or the HTC Sense or some other abomination, it is a confusing mess.

When I had an Android phone, I used the original Motorola Droid. I chose this phone primarily because it was a “Google Experience” phone which meant it was a standard Android OS without any third-party OS tacked atop it.

If every Android phone looked the same or at least similar, they would be far easier to support and explain to their respective owners.

I would address Android tablets but I’ve yet to come across one. The IT department even ordered a Blackberry Playbook for evaluation. The company recently purchased about a dozen Google TVs for conferences rooms and other offices. However, I’ve yet to see a single Android tablet come through the front door.

This is pretty damning for Android. As a company that lives and breathes on the web and has iOS apps for its flagship publications, Android doesn’t even warrant a single mention or presence.

Real

By Carl

On June 20, 2011

In Observations

Over at the Bridging the Nerd Gap, Brett Kelly wrote about being real. and it made me think. He writes about never feeling like a “real” programmer,

He writes,

“I bought books, annoyed smart people with questions and generally fumbled my way into a passable set of programming skills. Truth be told, Iâ€™ve never felt much like a â€œrealâ€ programmer.”

Additionally, he recently wrote Evernote Essentials which I own a copy of and can attest to its thoroughness and quality. Even through he doesn’t feel like a real author. I’d say 20,000 words about a software program in convenient book form makes you as real an author as anyone.

This resonated with me because that’s how I’ve lived all my life. I am a huge believe in self-teaching and if you want to learn something, go learn it. Don’t wait to be taught it or find a teacher. The knowledge is out there, go find it.

From an early age I taught myself most of what I wanted to know. I wanted to make magazines so I learned PageMaker and Photoshop.
I wanted to learn more about computers so I tinkered. I dismantled and I repaired. I learned how they tick and what made them work.
I wanted to learn the web so I taught myself HTML and CSS.

I’ve done a great many things and have random and varying passions. I’ve never really been a real anything. I was always the self-taught hack. I didn’t go to school to learn about computers. I played and experimented until I learned.

I was speaking to one of the Human Resources people at work as I helped them with a computer issue and was asked what my degree is school was. He assumed it was Computer Science or something technical.

Much to his surprise, I responded with, Creative Advertising. ((My running joke is I have a B.S. in Communications. Which is an asset to handling the politics of technical work.))

I believe I got my sense of hard work, experimentation and self-teaching from my parents. I had the privilege growing up to learn about the printing world from my parents.

Both parents at one time owned and ran their own businesses. I learned a lot about hard work from them. When you are the company there is no letting up. If you don’t do it, it doesn’t get done.

Learning is a life-long pursuit. There is no end to it when we leave the doors of the schoolhouse. I’ve been in the working world long enough to know many of the people doing jobs are not doing anything they have formal training to do.

Of Desktops and Writing Environments

By Carl

On June 2, 2011

In Observations

I can’t use a desktop anymore. Growing up and all through college I used a desktop. It’s all I had and all I used. When I wanted to compute, I sat at my computer and I computed. Sitting in a chair, at my desk, in my room.

Now, I can’t bring myself to be tethered to the desk. I have a couple of desktop computers around my apartment. They mostly sit and do repetitive tasks which need always-on and always-connected status. They download files and backup data. They keep my information safe. They sit and serve. They are not what I used everyday. They are not the device I reach for when I get home.

At work I have a desktop still, primarily because there’s no “business reason” for me to have a laptop ((If you ignore the netbook the company bought me as a test group to see whether it was worth getting for other employees. It’s not.)) and that works out.

When I get home, the last thing I want to do is sit down at another desk. I rather grab my iPad or a laptop and sit on the couch or out on the balcony, or even lounge in bed with comfy pillows. Sitting at a desk is constricting. I can’t sit next to my wife and be with her. I can’t interact with her because I’m stuck in a single place.

I prefer the mobility of laptops and the iPad. It fits my lifestyle. It fits who I am and what I want to do.

What I reach for when I arrive home all depends on what I want to do. The iPad is mainly for reading. When I want to read, 90% ((Not counting Instapaper reading time)) of the time I pop open the Kindle app and dive into the latest book I’ve borrowed from Lendle.

In that remaining 10% I turn to iBooks and read one of the PDFs or free eBooks I’ve downloaded. I will fill my water bottle and settle into a comfortable place and watch the pages fly by.

When I am in the mood to write I reach for a laptop. Even then, there is some question about what I grab. If I want to write ((as I am now)) and not be distracted or have to lug a heavy weight with me, the Google CR-48 Chromebook it is. It is super light and has great battery life. ((Currently 7 hours remaining at 92%))

I will open a new window and start making the clackity noise in either Simplenote or my new love, Pillarbox.

When I want to do more serious writing which requires research, referencing and piles of tabs and notes I reach for my main laptop, a Lenovo T61 ((I yearn for the day when I can afford a MacBook again)). It is a serviceable machine. WIndows 7 works well enough though it is no Mac OS.

I turn to Windows only when I need to get serious work done. Usually this means I will open Simplenote in half the screen and WriteMonkey on the other half. It is not the “distraction-free” nature of the writing environments that draws me to them, it is their simplicity and stark design. I like having a color palette other than black text on white background. I like the ability to see the word count and little else.

I can stay on task well enough, flipping between my Simplenote notes and Writemonkey’s clean, dark backdrop to my words. I write in Markdown so I prefer plain text to any fancy WYSIWYG editors. I am a big fan of simplicity and portability since I am a very nomadic writer and often use my iPhone to write on my commute. ((I write far more on the iPhone than I do the iPad, even with the external keyboard))

Stop Romanticizing the Past

By Carl

On May 25, 2011

In Observations

The past is filled with what seem to be my greatest achievements. The past is when I got the job. The past is when I wrote the brilliant poem. The past is when I first kissed the girl. The past holds all the selective memories edited down into a greatest hits collection. The past is only the best parts of myself and my choices I’ve chosen consciously or not to hold on to.

I do not remember the longest day at work before the last longest day at work. I do not recall the long hours sitting in classrooms, taking tests, reading books, getting teased. I do not remember the low points and the sleepless nights.

I do not remember the worst that came with the very best. ((Exception being the **very** worst of the worst.)) Overall, I look back and I think of all my accomplishments. I still sit and kick myself everyday for losing the backup of my old Xanga.com blog I started writing in 1997. In my head, it holds a lot of great things I wrote when I was a younger, more idealistic man.

I wish LiveJournal had any decent kind of search so I could go back into the many years of writing I still have sitting up there. In my head, there are, again, some brilliant things I wish I could go look back to, revise, repost or at least remember.

But I can’t. The Xanga writings were exported to a now-lost ZIP file and the site closed. LiveJournal is a unsearchable nightmare though the writings still exist… Somewhere.

But the past is not all of our best work. The months and years of history have turned the memories of those great writings into fairy tales. My writing as a 15-year-old poet is not the writing of the 30-year-old geek. I have grown and learned.

We all have.

The people who look back on their high school or college days as the highlight of their life make me a little sad. I can see the appeal of the relatively care-free days and the ignorance of youth. But there’s so much more to life after school.

There are so many more opportunities for greatness and to make cool things. Life does not end at 18 or 21 or 25 or even 30, 50 or 70. Life does not end until you gasp your last breath on this earth. ((What happen after that is up for debate.)) But as far as what you can make and share and produce, you have many years ahead of you.

*Stop romanticizing the past.* Sure, you may have had some successes, but they are nothing to what you are still going to achieve. My past victories are always falling to my current achievements. We all think you’ve hit a pinnacle when we’re in our teens. The first kiss. First drink. ((For some)) Smoking. Tattooing. Voting. The Lottery.

Sure, there’s not a lot of age-based milestones once you get past 21. There’s still car rental and car insurance drops at 25. We don’t need the world to tell us how to be great and when we must accomplish things.

When I was in college I was convinced I knew what I wanted to do. I chose a major and immediately changed it because it was not as I imagined it. I completed my degree and went off into the world with a Bachelor of Science in Communications. ((Yes, I have a BS in Communications.)) I worked extensively for the school’s publications. I was the Production Chief of [The Commonwealth Times](http://commonwealthtimes.org) for three years. I headed the Millennium literary magazine and even dabbled in assisting other publications.

I went to school to learn what I did not want to be when I grew up. The last day I used my degree was the day it arrived in the mail. It’s not even hanging anywhere.

I work as a Sr. Desktop Support Technician now. I support those reporters and writers and designers and photographers just as I worked with their younger peers in college. I am still active in the media world but in a very different way. I am a writer. Something I have always had an interest in but never thought I could do anything serious with. I now write monthly for a publication my father helps to run. From that, I was asked to submit an article for publication in a print magazine in Ireland.

Do I still look to the past? Yes, very much. The past is who we were and dictates where we will go. Each day is open to new achievement and success.

Do not live in the past. Embrace the present and look to the future. Your best work is still ahead of you. Never stop working and never stop learning.

You may be surprised with where the world can take you, I sure am.

Duck

By Carl

On May 23, 2011

In Observations

I woke this morning with aching feet and half-closed eyes. I rolled out of bed and into my morning routine.
Until I looked out the window.

Seven floors below, in the still-filling pool was a single duck. This little fellow was swimming playfully to and fro in the crystal clear waters. The only disturbance was his webbed feet propelling him forward.

I watched this duck for a couple of minutes paddling to and fro. This happy duck seemingly without a care in the world. Swimming in the pool. Dunking his head beneath the water and shaking the excess off.

I wanted to be this duck. So carefree. So happy. Without burden of responsibility.

I wanted to be swimming back and forth in a crystal clear pool this morning.

Instead, I finished dressing, made a quick lunch and dashed out the door. Off to start the chaos of a Monday morning.

All the while, still thinking of the duck. In the pool. Happily splashing.