Carl T. Holscher fights for the customers.

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Jobs follow up

My post Did your job exist 10 years ago? got some good feedback. There was a good thread going over at app.net which I urge you to read.

The motivation for the post came from listening to the Technical Difficulties podcast with Merlin Mann. During the show, Merlin said something like Jobs fall less into tidy buckets.

That’s what got me thinking. The tidy bucket of doctor or astronaut no longer apply. I guess they never really did. But the explosion and specialization of the job market has opened a huge number of positions that either didn’t exist, or as a farm boy in rural Virginia, I had no way to know existed.

On Facebook, Bradley Gawthrop said,

I agree with the spirit of this post, but the particulars are a bit fuzzy. There were absolutely software developers, graphics designers, and systems administrators in 2000. In fact, I’d done every one of those jobs for actual money by that year. Probably they didn’t represent as big a slice of the economy as they do now, but there was a ready market for all three.

This is true. I was taking my experience and making it universal. Those jobs certainly did exist and there were people doing them. I didn’t’t know what a systems administrator was, nor even what system would need to be administrated.

I knew graphic arts existed and that software needed to be created, but I had never thought about how software was made.

I grew up on a farm. I’ve herded cows and helped collect and pitch bales of hay. The first vehicle I ever drove was a tractor. The school bus was delayed on occasion by a bovine blockage((cows on the road)) on the gravel road where I lived.

The Internet to me was a 26400 bps dial-up connection.

oluseyi wrote:

A decade ago is 2003; some of the claims about computers and software developers seem… poetically embellished! I was expecting to read that you were in high school in the 50s, the way they were set up 😛

I graduated high school 13 years ago. It’s nearly been a decade since I left college. I chose poor examples and an even poorer title. Replace computers with mobile phones and I’m a few decades closer to a valid example, but my point remains. The explosion of jobs and opportunities which simply didn’t exist when I was in school looking at colleges and career choices. I still feel old. 😛

duerig said:

Actually, this reminds me about an interesting book I read a while back called ‘The Shock of the Old‘. It is a bit meandering, but it keeps the focus on the diffusion and actual use of technology rather than the ‘invention’ moment.

We tend to think that the ‘invention’ is the crucial moment, but there is often a huge gap between the invention and when it actually impacts more and more people, especially when looked at globally. It is similar with career fields.

This is an excellent point. There can be a huge gap between invention and adoption. Just because something was invented, doesn’t mean it’s accessible to everyone.

I knew graphic artists existed ((Bad example)) because my father’s business is in printing and copying. I knew what it took to make a book, newsletter, magazine. And in high school I worked on the staffs of the schools’ literary magazine and newspaper. The field existed but not in the same way it does today.

oluseyi went on to say:

The world is full of unknown unknowns. Guidance counselors should be voraciously seeking out new and interesting career opportunities, sensitizing kids to possibility, but it always seems to be a case of fitting them into existing slots.

I don’t necessarily fault the guidance counselors of the world. Their job is incredibly difficult partly due to…

It’s a shame, really. I don’t think most people know enough to decide on a career until well after college graduation! I knew, by the time I was 21, that my college degree was incidental to my career prospects—and both of my parents are professors!

I went to college to learn what I didn’t want to do. I studied Creative Advertising ((Different from Business Advertising which was all numbers and planning. It was as close to a graphic artist education I could receive without suffering through a year of trying to learn how to draw.)) I left school without a job or even the slightest idea of how to get a job in Advertising. So I went into tech support.

misterpoppet added an excellent point:

In some case, very much so. High schools in Northeast Indiana tend to funnel the student body to local factory jobs.

Having to choose a career path upon high school graduation was a terrifying prospect. What is I chose wrong? What if I went to school and didn’t learn enough to get a job? What if I didn’t go at all?

For most of my classmates, college wasn’t a realistic option for them. They were lucky to have graduated high school. The moment they did, they were back on the farm with their parents. Their life was that of a farmer. They weren’t going to college because they had no need for it, at least in their parent’s eyes. Their parents didn’t need a college degree to plant crops and tend to livestock, why do they?

I look back at where I’ve worked and what I’ve done. And I think about my time in high school. None of what I do now was even on my radar then. What jobs will be commonplace in the next decade? What jobs will continue to disappear until they’ve nearly extinct?

Did your job exist 10 years ago?

When I was in high school, approaching graduation, there were only a few careers put before me. I had to choose what to study in college. I had to find something that would prepare me for the real world. And pay my bills.

I wanted to be a zookeeper when I was young. I loved the outdoors and animals. Then that morphed into working for National Geographic when my interests collided with my budding geekiness. I wanted to travel the world and document what I saw from the lens of a camera.

When I was in high school the Internet was going through a bubble and a bust. But even then, the jobs I knew existed were the age-old professions like doctor, lawyer, fireman, police officer, or military service. I had no idea what I wanted to do. Nor did I have any idea the world would change so much between then and when I entered the job market four years later.

But now, there are jobs that simply weren’t around a decade ago. There were no software developers or graphic designers. No mobile developers or systems administrators. Computers filled rooms or tables. They didn’t fit into your pocket. People who understood these systems were only found in labs or universities. They weren’t inside every company and government agency.

There are thousands of jobs today my guidance counselor wouldn’t have even dreamed about in the year 2000. I graduated high school and entered the college world 13 years ago. ((I feel old.)) I went to college for four years to learn that I didn’t want to work in Advertising. I hold a B.S. In Mass Communications. But after four years I didn’t know what to do with that. I had no real world skills. I couldn’t get a job with it.

So as I was floundering and desperately hunting for something to pay the bills that wasn’t McDonalds when I graduated, I stumbled across a want ad for people to set up new computers. This was a job I could do. I called the number on the page and spoke to the woman on the line. She gave me an office number and a time to be there. And I was.

I don’t remember if there was much of an interview process. I think it was, “Hey, you’re got two strong arms and can read English. You’re hired!” Maybe there was more to it. But I got that job. And that led me down a completely different career path than I thought I was preparing myself for.

Since then I’ve worked in technical support and taught myself what I needed to know. I’ve learned enough to fix problems and have fun doing it.

My college degree hasn’t ever opened doors for me. But it made sure those doors were not closed prematurely. And being in the right place at the right time launched my current career path. And that’s something I never could have predicted.

Show me the money

If you bring someone in for an interview, or even have a phone interview before they know the salary range for the position you’re hiring for, there’s a good chance you’re wasting both your time and theirs. A candidate should not learn the position’s salary range for the first time in the interview. – Marco

Like Marco, this is one of my biggest pet peeves. Why should I waste my time and the employer’s time talking about a job I don’t want. Sure, I want to work. I want to find a job, that’s why I am hunting in the first place. If I find out the salary being offered is outside of my range, then we’ve both wasted time setting up this interview.

I want to work at the same level or higher than I am working. If I am employed full-time either directly or on a long-term contract I want the same stability and more money. If I didn’t, why would I be looking?

I get a little crazy when I see job postings with salaries listed as DOE or competitive. I have to ask, competitive to what? Depending on experience how so? I’ve got tons of experience but maybe not in what you’re looking for exactly. Are you competitive with my last employer? Competitive for an entry-level position? Who is the competition?

When I go job hunting I want to know I am not wasting my time. There’s no point in talking about a job that pays $10,000 under what I’m asking. There’s no point in looking at 3 or 6 or 12 month contracts. I am looking for something long-term not stepping-stones.

I am fine with a probationary period. It takes about 90 days to really feel comfortable and learn a new job. Six months are fine too, especially in a contract-to-hire situation.

I’m at the point in my career where I ask for what I want. When I show up to the interview, I have a pile of questions. I want to interview the company I’ll be spending 40+ hours of my life in every week for the next few years. I want to make sure we’re a good fit. I don’t want any surprises.

Learning The Hard Way

When I was younger, I would go into a job interview and do my best to be likable and impressive. I wanted to prove just how much I knew and how they would love me. I desperately wanted the job. And it showed.

I hadn’t done my research about the company. What did I need to know? They had a job, I was a job seeker. Seemed like a perfect match to me. I read the job description but I never looked deeper.

And that’s how I got myself into trouble.

My second job out of college was working at a Honeywell plant. I was a technician support contractor. I was hired by Unisys, to work on the Honeywell plant as a Dell technician. Honeywell was a Dell shop. All their computers were Dells. So it was part of my job to diagnose and repair the machines. I was Dell Certified and had access to order Dell parts and replace them.

It was a pretty good job. However, during the interview process the recruiter, who was not local, told me the position was in the Richmond area. This was my first mistake. I didn’t know exactly where the job was. I knew it was close, but close is a relative term. I needed a job. The contract position I was working was ending because the project was over. I needed something new to pay the bills.

So I accepted the position when it was offered to me. Then I learned the plant was 25 miles South of Richmond and would be a 45 minute drive, without traffic. I spent eight months driving 90 minutes round trip to a job that paid barely enough to cover the gas I used to get there and back.

Vacation Policy

Everyone needs time off. For the Honeywell position as well as my first few jobs out of college, I got no time off. If I was sick I worked. If I wanted to travel, I didn’t. More than once I drove through the night and arrived at work for the day without having slept at all. I did the best with what I had to work with, which wasn’t much.

As a result, I burned out of those jobs. I had perfect attendance, but I worked through being sick and wishing I was elsewhere. I couldn’t travel to see family. I couldn’t take leisurely vacations. I skipped holidays. and all the while I was miserable.

I spent my time looking for other jobs. I wanted a job that paid more money and a shorter commute. Since paid time off was not an option, I tried to compensate with money and a better commute.

It wasn’t sustainable.

Having time off is vital to a happy, healthy employee.

To quote Marco again,

Working in the environment without time off was miserable and I did it because I felt like I had to pay my dues. Each job held the appeal of maybe being offered a full-time, non-contract position. But it never did. So I would work for a few months, then leave for somewhere better.

I learned too late in life the grass is always green and if it wasn’t where I was, I needed to move. Because no one is going to look out for me, but me.

Holiday Opt Out

Happy Thanksgiving! Merry Christmas! Happy Hanukkah! Happy Holidays!

Prepare yourself, this is what you’re going to hear out of the mouth of every family member, friend, sales clerk and stranger for the next few months.

But it’s not a happy time for everyone. A friend on Facebook recently posted this,

It’s important to remember that not everyone is surrounded by large wonderful families. Some of us have problems during the holidays and sometimes are overcome with great sadness when we remember the loved ones who are not with us.
Many people have no one to spend these times with and are besieged by loneliness. We all need caring thoughts and loving prayer right now.

The holidays are not happy for everyone. Especially for those who have lost family and friends during this time of year, the incessant holiday cheer can be grating.

So today, I am going to share with you a secret. It’s one I’ve used successfully and without remorse.

via Unsplash.com /  By Ilham Rahmansyah

via Unsplash.com / By Ilham Rahmansyah

It’s ok to opt out of the holidays.

The time I played Saints Row for Thanksgiving

I did that a few years ago and it was the best Thanksgiving I ever had.

I tend to get really down over the holidays. I get depressed. Christmas time is usually the worst, but that year it was hitting me really hard over Thanksgiving.

I didn’t want to spend hours in the car, through some of the worst traffic in the country to be with family. Don’t get me wrong, I love my family and both sets of parents. I love seeing them and spending time with them.

But the idea of driving to see them was too much for me to take that year. So I didn’t. This was shortly after I had graduated college and was working on an IT Support contract. I didn’t have any paid time off, so I had to work if I wanted to get paid.

I didn’t want to spend my few precious days off sitting in traffic and dealing with the stress of travel. I would have no relaxing Thanksgiving holiday. It would be spent sitting in traffic, battling other drivers and the weather on I-95.

So I hatched my plan. I told both sets of parents I was going to spend Thanksgiving with a friend who lived out-of-state. I didn’t get to see him much and I said he and his family had invited me for Thanksgiving and that’s what I was going to do. ((I was too nervous to tell either of them I just needed a year off. I just needed some time to myself. It would have taken more energy to explain this than to just say I had made plans elsewhere.))

But instead, I never left the house. I went to the store to get some food for the next few days. I think I ordered a pizza or two. And I spent the next three days on the couch.

I slept in patches throughout the days. I played late into the nights and early morning. Then crashes for a few hours, awoke refreshed anda did it all over again. I played Saints Row with a group of online friends. There were enough people who I regularly gamed with in enough time zones there were always a few people online and ready to play.

Instant Gang!

Instant Gang!

So I’d fire up my Xbox, put on my headset, crack open a fresh Mountain Dew and lose myself for hours in the world of Saints Row.

I laughed so hard. I was in bliss. I wasn’t sitting in hours of traffic. I wasn’t in the bad weather which I knew would only make my travels more stressful. I was warm, inside my apartment, all alone, talking and laughing with friends. And when I was done, I turned the Xbox off and I was alone, in quiet and solace.

It was the alone time I craved. I needed to recharge my batteries and unwind. I needed less stress, not more of it. And after my gaming binge holiday was complete and I returned to work, I felt like a new person. I was repaired.

The depression had lifted. The clouds over my head had cleared and I felt good. It was the Introverted Holiday I had craved and made for myself.

My Saints Row character at the time.

My Saints Row character at the time.

The holidays can be hard. There is an expectation to always spend it surrounded by family, not matter what it takes to get there. It’s meant to be a joyous time.

I needed to be strong enough to say no and opt out. I needed time for myself that year. I needed to be alone. I needed to repair. I needed to take some time off work for myself. I needed that time to heal and be a healthier, happier person.

By the time Christmas came that year, I was in better spirits and I enjoyed the time I spent with my family. And it was all because of my Thanksgiving alone.

Contentment

The current landscape in the web encourages this movement. Even when employed in a position, designers and developers are not truly employees, but hired guns. How often do we see a talented designer hired by a company leave in under two years? I’m not sure if dissatisfaction is the cause, but the “grass-is-greener” mentality seems alive and well in our industry.

via Chris Bowler’s Cultivating Contentment

I see the same problem in the IT Support industry. I’ve worked in tech support for nearly a decade and I’ve always felt like a nomadic hired guns. This goes double for large corporations and government agencies.

There are very few full-time employees. And the few positions that are full-time are managers and executive staff. Basically, the overseers of the crowd of IT contractors they use to perform the jobs of the department.

The help desk techs. The desktop support techs. The network and server administrators. All these people are contractors. Maybe we stay for ten years and have a great career in one place. But more often, we tend to roam from place to place as we get bored, company culture changes or we just want something new.

There is no end to the available work because IT Support is always in demand and the grass is always green.

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