Carl T. Holscher fights for the customers.

Month: May 2022

Work Culture is expectations

In the most recent Culture Study, Anne Helen Petersen shares a talk she gave called The Librarians Are Not Okay. This talk sums up where we are as working adults. None of this is new and none of it has started with the pandemic. But it’s been exacerbated by it. It’s twisted the dials up to 11 as the machine that eats up people and spits out shareholder value continues to consume.

While this piece is focused on lLbrarians and by extension people who do care and passion work, it can be applied to anyone working today.

The librarians are not okay. The nurses are not okay. The teachers are not okay. The journalists are not okay, the clergy are not okay, the social workers are not okay. And we can’t start the long-term work of recovering from the burnout and demoralization of the last year until we acknowledgment as much.

The Librarians Are Not Okay

Though women, who are paid less because the of the circular logic of feminizing low-paid work to justify its low pay have to reckon with not being valued professionally while also performing the majority of the care work in their own lives and families.

The same is true, of course, for care workers, for educators, for nurses, and for so many people working in the non-profit sphere, and it’s such a convoluted logic that keeps it in place: the work is feminized, so it’s low-paid; the work is low-paid, so it’s feminized.

The part I’ve seen in my professional life most is picking up the work of more and more people. When I worked as a government contractor this was rampant through the government itself as positions would be cut and fewer people were left to do the important work.

The same thing happened in the IT space. Contractors are a staffed by companies bidding the lowest amount to get the same work done. So it’s going to lead a race to the bottom of pay and benefits and stability.

I talk about systemic problems with burnout, and exploitation, and overloaded jobs, I heard from a lot of librarians — people who really have absorbed responsibilities that were previously the work of three FTEs, if not more, and how they’re expected to just….have a better attitude about it?

I worked in one position for a little over three years. In that time, I was employed by no fewer than five separate companies. The final three were because they were generating shareholder value and would spin off, buy up, and generally screw every employee by saying “we can’t offer raises or reviews because we’re a new company” every single year.

Guardrails can be though of a “Work Culture.” That thing your company may be touting as the reason to return to the office amidst a pandemic.

Guardrails are things like: we don’t email when we’re off, and if you do send an email when you’re off, you’ll actually be taken aside to talk about why that’s not part of our culture here. Guardrails are: even if you, yourself, work really well at 11 pm at night, any communication you craft at that hour should be delay-sent to correspond with the start of others’ workday, so they don’t feel the need to be responding to work at that hour as well.

Guardrails are being very clear about levels of urgency: an email is not a five-alarm fire, and you shouldn’t train yourself to react as if it was, because that sort of vigilance is not sustainable.

This is the work culture that matters. How is time off treated? Is it something to be approved or acknowledged? When you’re off, are you really off or just working from a more fun location.

Culture can be devious. It may not be stated in the orientation or the handbook but as an expectation. Are you expected to be available all the time? Are you expected to be on call even if you’re not compensate for it or its stated as part of your job description?

Understanding the culture of where you work is looking at the unwritten expectations on your time, attention and life.

Resistence is Futile

But in the end, it doesn’t matter. I don’t think anything I did would have necessarily changed anything. I’m hearing stories like mine everywhere (even the Vice President is similarly struck). I think this variant is just super-contagious and gets around barriers.

This illness does not mess around and we don’t know what the long term effects are. I’m so bummed out that, after over 2 years of assiduously avoiding it, I got sick.

Covid Tales – Coming Out the Other Side

I am about a week and a half into it and yesterday I tested negative for the first time since April 22nd. My energy level is nonexistant. The headaches come and go making focus very difficult.

I have patches where I feel pretty good and then immediately feel overwhelmed and exhausted. I need a nap after every meeting. Work is extremely taxing.

I am scared of long covid. It’s exhausting to have been so careful. Trying to make the best decisions we could and to still end up sick. We’ve avoided large gatherings. We don’t go out. I work from home and rarely leave the house. My wife works with a population that is already suspectible and maintains extreme because getting sick for her and interacting with folks she works with could easily mean death.

After going nowhere, doing nothing and generally trying to be a bubble of health in a county with nearly 90% vaccination rate and 95% partially vaccinated populace. We left that bubble and took a weekend trip and returned with Covid. Even on the trip we masked, we stayed in an isolated cabin. We were around enough people while eating and outdoors that it could have come from anywhere.

I know more people who have been cautious that have ended up sick recently. Anecdotally, I know more people who are sick now that have avoided it for the past two years. Maybe it’s simply a numbers game. We made it through the first waves and finally one found its way in. Or the new variants, aided by removal of restrictions, and two years of incubation, has gotten better at infecting people

For the first time in my life I took an entire week off work and could have easily taken another week (or two?) off to recover. And if I lived in a civilized country I might have had that option. we have no federal legal requirements for paid sick leave. 

I think about this a lot.

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