Have you tried turning it off and on? It may fix some problems, but customer service and tech support is more than learning how computers work. Learning how people work is just as important.
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“There will be no anger, grumpiness, frustration, or other bad feelings today. This is not how any of us wish to start the new year. This is not how any of us wish for those we love to start the new year. We have a nice day ahead and a nice day is exactly how we wish to start the new year. Therefore, we will figure out how to get beyond whatever stands in the way of that.”
And finishes his post saying,
Should it be a success, I may begin tomorrow by announcing, “There will be no anger, grumpiness, frustration, or other bad feelings today. This is not how any of us wish to start the second day of new year…”
And I thought that was a neat idea.
Free podcast idea: Record Patrick's declaration. Get a different person to record it each day for the next year.
Call it Daily Declarations. Release everyday for the next year.
So I decided to start recording a daily declaration. I immediately over thought it and started reaching for a microphone and recording it to an mp3, then where to host it. How to share it. Then I remembered, Anchor was a thing that existed in the world.
So I downloaded it and have started recording Daily Declarations.
Since I don’t understand how Anchor works, I don’t have copies of the first few days. But here is today’s recording. This has been a fun excuse to use Anchor and I may expand that out to other things. It’s a silly little project, but one I’m having fun with.
If anyone would like to record a declaration, let me know and we’ll keep this going into the New Year.
For the past three days, callers from India have called our help desk almost non-stop. When I arrived this morning, my co-worker’s telephone read 1324 missed calls since 6pm yesterday. For the first two hours of work this morning, we had racked up another 250 calls.
They finally slowed down around 3:30pm. After 1631 missed calls and another couple dozen calls we answered and hung up or had fun with them. My phone only logs the last 100 calls received and that only goes back 2 hours. It has been a long few days of constantly ringing phones.
Their goal is to get into our voicemail system. Though I’m not sure to what end. Most of the calls are silence, or the caller presses buttons, presumably to access the system. I keep telling them I’m a human and don’t understand Morse Code but they never respond. Rarely, we’ll get a person on the line who will speak to us. I got as far as being offered $1,015 for “the access code.”
So I decided to give him a long string of numbers. Since I’m not sure what access code he wanted, I tried my best to deliver an access code. So if this was your access code, I’m sorry. It’s now in the hands of the Indian Scammers™.
I recorded some snippets of our conversations and musical concertos recorded with my friends from across the sea. I hope you enjoy them and have a peaceful weekend.
That’s the beauty of podcasts: you can listen to thoughtful conversations on the topics that you love.
Most of the podcasts I listen to fall under this idea. They’re tech related and I enjoy listening to the people I respect talk about topics that interest me.
There is one notable exception to the list which is a throwback to the old radio dramas. I remember listening to the radio on Sunday nights growing up. My dad, brother and I would be in the car going back and forth between his house and mom’s house where we lived most of the week.
We would listen to GunSmoke among others as the truck rumbled along the gravel road. Somehow, that gravel road and the rumbly old pickup truck added authenticity to the stories we’d hear on the radio.
In that same vein, I love We’re Alive, which is a drama about life after the zombie uprising. It follows a group of survivors and their trials and tribulations with the living and the undead. It’s brilliantly acted and the production quality is top-notch.
I highly recommend it if you enjoy survival stories or zombie fiction.
Patrick Rhone‘s ongoing quest for balance in the form of Enough. He and Myke Hurley ask the question, What is enough for you? He does a “How Bare Is Your Air?” segment where he asks guests if they had a stock 64GB MacBook Air what they would install on it. I have become a devout follower of Patrick Rhone’s. I had the pleasure of meeting him for lunch a couple months ago and having a wonderful conversation over BBQ. He truly is the nicest guy on the internet. He embodies the idea of Enough in all that he does. He is a deep thinker and each episode makes me think about something in a different way than I had before. I am seeking what truly is “Enough” in my own life. I’m not there yet but I don’t think anyone ever truly arrives. It’s a journey, not a destination.
Merlin Mann and Dan Benjamin‘s weekly zany talk about working culture, recapturing your time, funny voices and pearls of wisdom. Very long but always worth the listen. The show often goes completely off the rails, and over into the next galaxy and other times is spot on and absolutely world changing. You never know what the next episode will hold but they’re all good in their own way.
David Sparks and Katie Floyd dive deep into a topic that matters to Mac Power Users. They also host “Workflows” episodes which dive deep into how people do what they do. The interviews they conduct are excellent they are both very knowledgeable about the Mac and using it to make their lives easier and more productive.
Stephen Hackett‘s love letter to Mac tech, sometimes old and sometimes new, and journalism. He talks with Myke Hurley and it’s a great listen for the old Mac nerd. Recently, they talked about the entire history of the iPod from start to present and the history of the Apple Display. A little geekier than your usual tech show but very informative and a lovely stroll down Mac memory lane.
Hosted by Marco Arment and Dan Benjamin – Don’t let the name fool you into thinking it’s a development show. It’s a show about coffee, parenting, Macs, Instapaper, Coding, Computers, and text editors. There is also talk of development from time to time. I really enjoy Marco and Dan’s talks. It’s replaced a spot in my lineup that Leo Laporte’s used to fill. I think Dan and Marco have a great chemistry and they clock in at less than 2 hours.
Mike Vardy and Michael (he whose name must not be spelled) Schechter are like two brothers who are best friends but know exactly what buttons to press and how to playfully incite disagreements. The show covers all sorts of topics about productivity, focus, working with people and working for yourself. There is a segment each show called what are you drinking where they share what beverage they’re enjoying as they talk to each other and to us.
Zengeek is a newcomer to the podcasting scene but is quickly becoming a can’t miss show. Andrew Marvin of Quarter-Life Enlightenment and Jeffrey Inscho of StaticMade discuss topics like money, sports and the written word from their diverse backgrounds. The differences in age, background and geography lend themselves to the topics they choose to cover. They choose one topic for the episode and dive deep into it and explore it from their individual perspectives. The resulting conversation is always interesting and constructive. They’re only seven episodes in so start listening now to catch up.
When I started this review, this show was still called The Bro Show and starred Myke Hurley and Terry Lucy talking tech news together, often with a guest. The show has had a metamorphosis with Terry stepping down from the show and Myke describing the format as a “late night talk show” and his goal is to move it more in that direction. Tired of rehashing the same news everyone else does, the show was relaunched August 1st with Merlin Mann, who Myke managed to keep fairly on topic, as its first guest. I liked the show before but ever since the relaunch, Myke has been on fire and the show is only getting better and better. Each week Myke sits down and dives into the world and interests of his guests asking interesting questions and exploring their areas of expertise. The show was good and has only gotten better since it became CMD+Space.
I don’t work at home but Dave Caolo and Aaron Mahnke talk through a lot of things that not only help the home worker but is solid advice for all people who have to work with teams, battle distractions or have a side project they’re trying to work on from home. The show is valuable every week and Aaron and Dave are a delight to listen to and I look forward to their voices in my headphones.
Systematic is Brett Terpstra‘s new show. I feel the man needs no introduction but he is a programmer with AOL, he had written a markdown previewer called Marked, contributes to the Notational Velocity fork called NVAlt, has an array of TextExpander snippets among other things. Brett is a man of many talents and seemingly never sleeps or slows down. He may or may not be a robot. However, when he’s not writing fantastic scripts, developing his own software, contributing and helping out anyone who asks and somehow working to support himself, he has a show now. The show has been excellent. It is still in its infancy but eight episodes in, it has quickly become one of my favorites. Brett is the kind of guy you’d want to hang out with and pick his brain because he knows so much about so many things and is a genuinely nice guy.
I love football season and I run a fantasy football league every year for a few friends. It’s friendly and fun and it gives me something to pay attention to when my home team is having abysmal year. Kevin and Lyle podcast and poke fun at each other each week and answer questions from the community. They’re knowledgeable and always fun and they’ve put the time in watching games and looking at players so I can make smarter moves.
Huffduffer is little known but absolutely vital part of my life. Huffduffer will allow you to take any audio from the web and save it for later. This is great for listening to a single episode of a podcast, or for capturing audio from a blog post like an interview you want to listen to later.
Huffduffer allows you to collect these various audio files from across the web and turn them into a podcast by providing an RSS feed. Then, I can take the RSS feed and put it into iTunes and it will download the audio I add to my feed and when I sync my iPhone, it will pull those interviews, single podcast episode, and whatever else I’ve found.
If you enjoy podcasts or want to capture audio for listening to later, you need Huffduffer. And the best part is it’s free.