DateDecember 29, 2017

Two Americas

Henry Rollins: White America Couldn’t Handle What Black America Deals With Every Day

I’m an educated, Caucasian, heterosexual male. Does this ensure I will have success and live the American Dream? Obviously it doesn’t, but it damn sure drops me on second base with a great opportunity to steal third.

Rollins talks about going out to eat after a show.

This is when I understood one of the reasons for the visible display of wealth. My whiteness assured them that I could pay for my meal. Ice-T and his guys had to demonstrate their ability to pay by literally wearing a show of wealth.

I think about this a lot.

No Reply

Embrace the idea of a yes-reply email address. It’ll keep that communication lane open between you and your customer. It’ll make customers realize that you do value their time and will give them some of yours if they want it.
No Reply Addresses — Medium

This has always bugged me. If you use a no-reply mailbox to communicate with customers, provide them another way to reach you. Even if it’s not the address you’re using, give customers a way to reach a human being.

It’s frustrating to reach out to support and find none.

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