1.5 Hours into training: I've learned to treat customers nicely. Can I get an 89 minute refund?
Thanks @victorecho i don't want to sound like customer service is not important to me.
I wish customer service training was more than don't swear at your callers and the like. Customer service is vital! I pride myself on it.
@victorecho i know it is. It's practically my mantra. This is all obvious stuff. Like don't swear at callers. Obvious stuff.
Am I really sitting through a Powerpoint presentation on good customer service? Yes, yes I am. Nap time for me!
Customer Service breeds misanthropy.
Formal training starts this afternoon. For now, we battle the serial password mistypist!
My girlfriend is super awesome: http://tinyurl.com/6anjjq
@rands Quicksilver = magic
Had an amazingly good time with Left4Dead tonight! It's tons of fun to play with friends in an Xbox Live Party so you can ignore the others.
Home from an exceedingly long day of watching someone else use a computer. In other news, got two calls about other jobs.
The LG Dare wants to be an iPhone so badly it cries itself to sleep at night.
Verizon could rival apple if they would open up their V-apps and make some of them free.
It truly is mind numbing watching someone work on a computer all day. I am fighting sleep. So boring.
Hoping the call from Modis is good news. Shadowing a Wachovia tech all day. Bored out of my mind.
OH: i don't use facebook because I can't change the background.
Get to work. Take a half hour break. Yeah, this is going to be tough job.