Critical ticket comes in 15 minutes before I’m scheduled leave work. Computer won’t boot. I cringe. I debate. I call the customer. He is there. I act nice even though I’m secretly disappointed. I agree to see him. I race upstairs.<\/p>\n
Windows 7 greets me. Looking cranky as ever. “Inaccessible Boot Device”<\/em> flashed across the screen.<\/p>\n I cringe again. This could be fast or this could be days. I say a silent prayer as I calmly reboot and talk to the customer. Reassuring him everything will be OK.<\/p>\n Inside I pray louder. It shuts down.<\/p>\n A pause.<\/strong><\/p>\n It starts up again. Black screen. Blank. No beep. No messages. Yet.<\/p>\n I wait. Milliseconds seem like eternity as the machine decides my fate.<\/em><\/p>\n It sings to us. I see blue. Not a sickly error blue but a soothing corporate blue.<\/p>\n Windows Starts Up.<\/strong><\/p>\n Press Ctrl + Alt + Del to Logon.<\/p>\n Success. My customer thanks me for my quick response. I thank him for his patience.<\/p>\n He logs in. Victorious.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" Critical ticket comes in 15 minutes before I’m scheduled leave work. Computer won’t boot. I cringe. I debate. I call the customer. He is there. I act nice even though I’m secretly disappointed. I agree to see him. I race upstairs. Windows 7 greets me. Looking cranky as ever. “Inaccessible Boot Device” flashed across the […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[38,37,66],"class_list":["post-879","post","type-post","status-publish","format-standard","hentry","category-wrote-about","tag-customer-service","tag-tech-support","tag-windows"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/posts\/879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/comments?post=879"}],"version-history":[{"count":2,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/posts\/879\/revisions"}],"predecessor-version":[{"id":1476,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/posts\/879\/revisions\/1476"}],"wp:attachment":[{"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/media?parent=879"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/categories?post=879"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/tags?post=879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nInside I cheer.
\nOutside I’m calm and smiling confidently.<\/p>\n
\nI leave.<\/p>\n