{"id":5689,"date":"2020-01-30T15:34:36","date_gmt":"2020-01-30T20:34:36","guid":{"rendered":"https:\/\/peroty.com\/blog\/?p=5689"},"modified":"2020-01-30T15:34:36","modified_gmt":"2020-01-30T20:34:36","slug":"make-it-happen","status":"publish","type":"post","link":"https:\/\/peroty.com\/blog\/wrote-about\/make-it-happen\/","title":{"rendered":"Make It Happen"},"content":{"rendered":"\n<figure class=\"wp-block-embed-twitter wp-block-embed is-type-rich is-provider-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">This is a lesson I learned the HARD way. Reigning in your curiosity, of wanting to get down into the detail and ask questions without understanding their impact. <a href=\"https:\/\/t.co\/ERUSDQB2ID\">https:\/\/t.co\/ERUSDQB2ID<\/a><\/p>&mdash; Joe Pettersson (@Joe8Bit) <a href=\"https:\/\/twitter.com\/Joe8Bit\/status\/1222972003793149952?ref_src=twsrc%5Etfw\">January 30, 2020<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><figcaption>This tweet inspired this post.<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>In another case, I was asking too many specific questions, which I  thought were harmless, but they were un-intentionally setting off a  chain of useless workflow at a company because when a board member asks a question everyone drops what they are doing to answer it, even if it  isn\u2019t all that important.<\/p><cite><a href=\"https:\/\/medium.com\/javelin-vp\/feedback-for-board-members-f52792249da9\">Feedback for Board Members &#8211; Javelin VP &#8211; Medium<\/a><\/cite><\/blockquote>\n\n\n\n<p>This one really hits home and is related to the Executive Makes Request and No One Asks Questions problem that happened recently.<\/p>\n\n\n\n<p>This has happened at every place I&#8217;ve ever worked in support. An Executive makes a request like &#8220;I need X for a meeting.&#8221; This triggers a flurry of activity. Meetings are called. People are given marching orders. There&#8217;s a flurry of activity caused by this request.<\/p>\n\n\n\n<p>This is all as it should be. Until questions are asked.<\/p>\n\n\n\n<p>Questions such as &#8220;When is this meeting?&#8221; Well&#8230; um&#8230;. I don&#8217;t know. &#8220;Where will this meeting be held? And for approximately how many people?&#8221; Um&#8230;. I don&#8217;t know. <strong>Just make it happen.<\/strong><\/p>\n\n\n\n<p>I can&#8217;t tell you the number of times I&#8217;ve been given orders like <strong>make it happen<\/strong> without the most minor details provided or questions answered.<\/p>\n\n\n\n<p>This leaves the people responsible for <em>making it happen<\/em> in a awkward position because they often don&#8217;t have the power to ask or know who to ask for details when their managers also don&#8217;t know them.<\/p>\n\n\n\n<p>And no one will ask the Executive in question for this information, or go through their assistant. <\/p>\n\n\n\n<p>So what should be a 5 minute conversation often turns into (if you&#8217;re lucky) a single day of meetings, phone calls, IMs, and activity all in the service of nothing.<\/p>\n\n\n\n<p>All of this motion wastes all of this time and at the end of it, you&#8217;re still no closer to a successful execution because you don&#8217;t know what to execute.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In another case, I was asking too many specific questions, which I thought were harmless, but they were un-intentionally setting off a chain of useless workflow at a company because when a board member asks a question everyone drops what they are doing to answer it, even if it isn\u2019t all that important. Feedback for [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"footnotes":"","jetpack_publicize_message":"Make It Happen\u2122","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[460,1369],"class_list":["post-5689","post","type-post","status-publish","format-standard","hentry","category-wrote-about","tag-customer-support","tag-make-it-happen"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/posts\/5689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/comments?post=5689"}],"version-history":[{"count":2,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/posts\/5689\/revisions"}],"predecessor-version":[{"id":5691,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/posts\/5689\/revisions\/5691"}],"wp:attachment":[{"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/media?parent=5689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/categories?post=5689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/peroty.com\/blog\/wp-json\/wp\/v2\/tags?post=5689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}