Help Desk Satisfaction http://urltea.com/2x8n Problems. Solutions. I'm curious how well I'll handle the change from desktop to phone support

8:00pm March 12th 2008 via Twitter Web Client

Thinking (and writing) about ways to improve the help desk experience.

8:00pm March 12th 2008 via Twitter Web Client

LiveJournal enters the realm of Myspace-level bad advertising and disables free account creation. Then tries to BS users. EPIC FAIL!

8:00pm March 12th 2008 via Twitter Web Client

Synthetic Minister hit the spot tonight

8:00pm March 12th 2008 via Twitter Web Client

Preparing myself to tackle Portal's Testchamber 19.

8:00pm March 12th 2008 via Twitter Web Client

Had a nice two mile walk tonight. Need to keep the motivation going. Walking with the roomy is fun and it's nice to walk a loop, not a track

8:00pm March 11th 2008 via Twitter Web Client

I will not miss the meetings my boss calls them takes IMs in the middle of them and ignores me.

8:00pm March 11th 2008 via Cloudhopper

Have you ever had a positive experiencing calling a help desk?

8:00pm March 11th 2008 via Twitter Web Client

The solution for EVERY internet problem is not "Clear the cache" which my co-worker pronounces "cash-ay"

8:00pm March 11th 2008 via Twitter Web Client

In the mornings, all I can think about is gaming. By the time I get home, I'm exhausted and only think of sleeping.

8:00pm March 11th 2008 via Twitter Web Client

My boss hasn't said a full sentence to me since I gave her my two weeks notice. I think she really is in denial.

8:00pm March 11th 2008 via Twitter Web Client

A week and a half more of my co-worker's idiocy. I have now explained "overwrite" to him three times and he still doesn't understand it!

8:00pm March 11th 2008 via Twitter Web Client

@alexmorse Probably cheap and old. Something my roommate i watching. But then again, I've never gotten into anime at all. So I'm biased. lol

8:00pm March 11th 2008 via Twitter Web Client in reply to

Anime style bugs me. It's like someone took a perfectly good animated video then lost most of the frames.

8:00pm March 11th 2008 via Twitter Web Client

@BrightMeadow Bright Marina. Marina Meadows (lovely irony)

8:00pm March 10th 2008 via Twitter Web Client in reply to

@ComputerGeeks Hello place of business for geeky goods galore!

8:00pm March 10th 2008 via Twitter Web Client in reply to

A week and a half more of my co-worker's idiocy. I have now explained "overwrite" to him three times and he still doesn't understand it!

8:00pm March 10th 2008 via Twitter Web Client

@victorecho I would if it were me building them. But it's my co-worker. I don't think I need to explain more. ;-)

8:00pm March 10th 2008 via Twitter Web Client

@victorecho For some reason my replies to you are not showing up.

8:00pm March 10th 2008 via Twitter Web Client

Everytime something new is posted at randsinrepose.com I am eager to sink my teeth into it. Today's topic, Nerdfotainment, is no exception.

8:00pm March 10th 2008 via Twitter Web Client

@alexmorse I know! Apple wants to assure a first rate experience and you knew they would control distribution at the geto-go.

8:00pm March 10th 2008 via Twitter Web Client in reply to

When you follow the advice you're given by the vendor, things tend to work better. Took me 5 mins. to fix a problem existing since November.

8:00pm March 10th 2008 via Twitter Web Client

If you don't have an account on that domain YOU CANNOT MAKE YOURSELF AN ADMIN USER ON THAT DOMAIN! Is everyone feeling entertained?

8:00pm March 10th 2008 via Twitter Web Client

Today's Lesson: Ghost imaging. 1. Insert bootable disc. 2. Load Ghost. 3. Select Drive. 4. Select file location. Now to teach my co-worker.

8:00pm March 10th 2008 via Twitter Web Client

Hitting the point in my employment where I am officially a lame duck but still have a ton of work to do since my co-worker CAN'T do it.

8:00pm March 10th 2008 via Twitter Web Client

Two hour naps at 8pm screws up my sleeping schedule even more than it already was. Listening to podcasts and getting sleepier now.

8:00pm March 10th 2008 via Twitter Web Client

2 hour unintentional nap was very nice. Watching fascinating documentary on Jonestown.

8:00pm March 10th 2008 via Twitter Web Client

The roomy and I have been taking 2 mile walks every day it's been nice enough to. I'm debating picking up a Nike+ kit to track my progress.

8:00pm March 9th 2008 via Twitter Web Client

I am so psyched! Blue Man Group in 11 days! Annie is coming in to town to see them with me then we're hitting the beach for Easter.

8:00pm March 9th 2008 via Twitter Web Client

Curious to see if my current employer comes back with an offer to keep me. Meeting with the new company this afternoon to do paperwork.

8:00pm March 9th 2008 via Twitter Web Client

Enjoying the latest TWiT. I love everything Leo does.

8:00pm March 9th 2008 via Cloudhopper

I just broke my boss' heart. I gave my two weeks. She sounds like she might make a counter offer. This might be interesting. BID FOR ME!

8:00pm March 9th 2008 via Twitter Web Client

Call Center manager's PC died Friday. Co-worker gives her a loaner PC. He doesn't setup her mail or her printers or map her drives. WTF!

8:00pm March 9th 2008 via Twitter Web Client

Trying to choose the best moment of today to ruin my boss' week by giving my two weeks notice. Didn't want to ambush her immediately.

8:00pm March 9th 2008 via Twitter Web Client

Now I am explaining to my co-worker how to link to PST files on a network drive. He tried to move them to the local hard drive. CMSC 101?

8:00pm March 9th 2008 via Twitter Web Client

I can't sleep so I'm digging into LOST Season 1. It's good to pass the time and I'm enjoying it so far.

8:00pm March 9th 2008 via Twitter Web Client

Really loving Stranglehold and Portal right now. I need to get back to Army of Two when I can find a buddy. The AI is useless.

8:00pm March 9th 2008 via Twitter Web Client

Fox's Moment of Truth shows seems to be primarily about ruining people's lives on purpose.

8:00pm March 9th 2008 via Twitter Web Client

Playing Portal reminds me of a cross between Myst and the Cube movies (http://imdb.com/title/tt0123755/).

7:00pm March 8th 2008 via Twitter Web Client

@wepe Not a tiny bit. I wasn't with the companion cube long enough to grow attached. Into the fire it went!

7:00pm March 8th 2008 via Twitter Web Client

I had no problems thrusting my companion cube into the fire.

7:00pm March 8th 2008 via Twitter Web Client

You subject name here must be the pride of subject hometown here.

7:00pm March 8th 2008 via Twitter Web Client

I just watched my MacBook go from 1:59am to 2:59am. I'm glad it remembers the time changes.

7:00pm March 8th 2008 via Twitter Web Client

Bed is so lonely and empty.

7:00pm March 8th 2008 via Twitter Web Client

Watched Semi-Pro tonight. Had a lot of good laugh out loud moments. I really enjoyed it.

7:00pm March 8th 2008 via Twitter Web Client

I forgot to brIng amusement to the eye place. Waiting to see how bad my eyes have gotten in the decade since they were checked last.

7:00pm March 7th 2008 via Cloudhopper

Part of my eye exam was like playing space invaders. Fun!

7:00pm March 7th 2008 via Cloudhopper

Stargate Atlantis time!

7:00pm March 7th 2008 via Twitter Web Client

When you blast music so loud I can hear the words through the floor, pick something better than Linkin Park's first album.

7:00pm March 7th 2008 via Twitter Web Client

Upstairs neighbors are making my floor rattle with their shitty raprock "music" it's starting to piss me off

7:00pm March 7th 2008 via Twitter Web Client